A serious complaint has not been dealt with for over 5 weeks despite the acknowledgement stating 14 days. Two e mails to chase a reply have been ignored.
It is a great shame the diabetic nurse has left after so many years of wonderful support and care. With no replacement in sight one can only wonder how patients will receive the care they need.
They treat each issue in isolation and offer only short term treatment, jumping to the first or easiest conclusion, or a referral for which there is often a long wait, only to be told it isn’t that sp
Visited for a review of my migraine medication which has ceased working. After a 10 minute wait (and this was at 850am) I knocked and went in, said hello, and sat down, waited a few moments. Then the
The surgery did an ECG and sent me for an X Ray
Depending on circumstances waiting times varied considerably