Blog by Sir Robert Francis, Chair of Healthwatch England – 15 January 2020 Sir Robert Francis QC explains how hospitals can cultivate public trust in complaints. Healthwatch England's new report – Shifting the mindset (2020) – investigates
Three in five of us will become an unpaid carer at some point in our lives. Kate* tells us about what it was like becoming a carer for her husband and the difficulties they faced.
The mother of a teenager with Down syndrome shares her views about what would make NHS services better for people with learning disabilities. "Mainly I want professionals to see the child first and not the
Have you heard of the Red Bag Initiative? No, well this blog post provides information on how Bedfordshire Clinical Commissioning Group (BCCG)together with Central Bedfordshire Council have launched this simple initiative to help people living
Being aware that older people can sometimes feel isolated Flitwick Town Council organise a variety of activities and groups for people over 60. The activities are aimed at but not restricted to Flitwick residents. Over
What is the BBC NHS Tracker? Last year, the BBC has launched an online NHS Tracker which shows how local services are performing on three key waiting time targets: • Four-hour A&E waits • 62-day