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Home2019-02-13T09:25:00+00:00

Find out how Healthwatch Central Bedfordshire can help you by watching this video

Our aim is to improve health and social care services in Central Bedfordshire.

HW-ItStartsWithYou_LogoTo do this we need your feedback about local GP surgeries, hospitals, dentists, pharmacies, opticians, social care, emergency care and community based health teams. With this, we are able to inform, liaise, influence and, if necessary, challenge decisions and plans.

For all of this, we need your help!

Please help us by sharing your experiences of all or any of these services by clicking on the button below.

Tell us when things are going well and when they’re not, so we can do something about it.

Leave your feedback >

NHS Long Term Plan

Looking ahead to the Health Service’s 80th birthday, we must keep all that’s good about our health service and its place in our national life. But we must tackle head-on the pressures our staff face, while making our extra funding go as far as possible. And as we do so, we must accelerate the redesign of patient care to future-proof the NHS for the decade ahead.

To find out more about the Long Term Plan, please read the following.

NHS Long Term Plan                                  NHS Long Term Plan - Summary

Winter Newsletter

Read our latest newsletter. Topics include:

  • Phyllis Production on 13th March 2019
  • HWCB upcoming projects
  • Young Healthwatch activity
  • The NHS Long Term Plan
  • CQC inspection reports

and so much more….

Download your copy by clicking HERE

Healthwatch Network Awards

highly commended award
Healthwatch Central Bedfordshire has received a Highly Commended award in the ‘Giving people the advice and information they need’ category at the annual network awards 2018 held at the Healthwatch Annual Conference.

A record breaking 170 entries from over 100 local Healthwatch teams were submitted this year. These were then whittled down to 35 shortlisted entries across seven categories.

The ‘JUST ASK’ project had been nominated for an award in the ‘Giving people the advice and information they need’ for ensuring communities get the advice and information they need to make decisions about their wellbeing, care and the services that support them.

The winner in this category was Healthwatch Wirral for their Infobank Service. Helen Parker, award judge and Healthwatch National Committee Member, said: Healthwatch Wirral mixed collaboration, information and providing advice to deliver significant improvements in the numbers of people they engaged with over the last year. Patients, families and friends, NHS staff and other professionals have all benefited from this central point of support and information.”

Our congratulations go to Healthwatch Wirral and all the other award winners and nominees.

Highly Commended Award

Festival for Older People

Did you visit the Festival for Older people this year? We’ve put together a video of some of the highlights from the day.  Julian Polhill, High Sheriff of Bedfordshire, opened the festival. Listen to him talking about the event “I think it’s an absolutely brilliant event as it brings together so many different sides of life, from the fun side of being an older person to the needing help side, just a great place to come and gather all the information you could possibly want” and hear the views of both the exhibitors and the many visitors.

share your views
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Upcoming Events

Upcoming Events

  1. Free First Aid Training

    Wednesday, 6, February 2019 @ 1:00 pm - Tuesday, 19, March 2019 @ 1:00 pm
  2. Outing the Past

    Thursday, 21, February 2019 @ 12:30 pm - 1:30 pm
  3. Mayflower Social Club, Biggleswade

    Friday, 22, February 2019 @ 2:00 pm - 4:00 pm
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Recent Feedback

1/5
Leighton Road Surgery

I have serious health problems – strokes; heart conditions; cancer. You cannot get an appointment in Leighton Road Surgery and when you ring at 8 o’clock there are 19 in front of you, then they have

Where do you live? (Town/City):
Leighton Buzzard
* Your Overall Rating Score:
1
1/5
111 service

I spoke to Kim on 25/1 at 111 regarding an urgent prescription for tramadol my husband needed. He has recently had heart bypass surgery. I had put in urgent request at our surgery but only paracetamol

Where do you live? (Town/City):
Biggleswade
* Your Overall Rating Score:
1
1/5
Circle MSK

Nobody answers phones, once out of 100+ times I have got through. You are unable to access more than one treatment at a time – which goes against NICE guidelines for the treatment of my condition. My

Where do you live? (Town/City):
* Your Overall Rating Score:
1
1/5
Spring House

No point in accessing this service. Staff will be rude to you, will make it clear they are waiting for you to leave. Some staff will act kind and promise lots only to not deliver or have someone who h

Where do you live? (Town/City):
Shefford
* Your Overall Rating Score:
1
1/5
Luton and Dunstable Hospital

Arrived to the L & D hospital via ambulance with swollen mouth, tonsilits and UTI. Bloods stated highly septic within couple hours sent home on two different occasions. It had taken me many weeks

Where do you live? (Town/City):
Luton
* Your Overall Rating Score:
1
5/5
Leighton Road Surgery

The surgery has always provided excellent service to all of its patients. It has faced some difficult times over the past few months on social media and newspapers. This bad press borders on abuse dir

Where do you live? (Town/City):
Leighton Buzzard
* Your Overall Rating Score:
5
2/5
MSK

I was referred to MSK summer 2018 and seen the first week in Sept. The assessment for a severely arthritic hip was very good, but the follow up appalling. I never got a copy of the assessment letter,

Where do you live? (Town/City):
Bedford
* Your Overall Rating Score:
2
1/5
Leighton Road Surgery

I’ve been here for 8 years and what was a good GP service has declined to an absolute mess. Last year I was diagnosed with a life threatening condition at A&E. The follow up/advice from the surg

Where do you live? (Town/City):
Leighton Buzzard
* Your Overall Rating Score: