Find out how we can help you by watching this video
Our aim is to improve health and social care services in Central Bedfordshire.
To do this we require up-to-date information about local doctors’ surgeries, hospitals, dentists, pharmacies, opticians, social care, emergency care and community based health teams. With this, we are able to inform, liaise, influence and, if necessary, challenge decisions and plans.
For all of this, we need your help!
Please help us by sharing your experiences of all or any of these services by clicking on the button below.
Tell us when things are going well and when they’re not, so we can do something about it.
Snapshot Survey – BLMK Sustainability and Transformation Plans (STP)
In 2016, NHS England outlined a new approach for health care providers to help ensure that services are planned by place, rather than around individual institutions.
Recently, Healthwatch Central Bedfordshire, Healthwatch Luton, Healthwatch Milton Keynes and Healthwatch Bedford Borough asked local residents if they were aware of these Sustainability and Transformation Plans (STP).
Circle MSK has invited Healthwatch Central Bedfordshire to conduct an independent patient experience survey of the MSK service delivered across Bedfordshire, to understand current service delivery from the patient’s perspective, with a focus on their current and/or previous experience including how they accessed the service.
Completing this short survey, and giving us your views on the type of service you have received/are receiving, will help Circle MSK to improve services and better meet patient expectations.
Click here to complete the survey – it will just take a couple of minutes!
We undertook this survey to establish older people’s understanding of preventing falls and how they could ‘future proof’ their homes.
We found that a large number of people have given little or no thought to planning for their old age in respect of possible accidents in their homes, however, 80% of those answering the survey felt it was ‘thought provoking’.
23 people took part in our recent online poll:
Overall, are you satisfied with the service provided by your GP practice?
Of those 23 people, 13 answered NO, whilst 10 answered YES.
Whether you are happy with your GP practice or you think there are improvements to be made please let us know.
Complete the online feedback form or contact the office if you would prefer to speak to a member of staff.
Help make mental health care better
Healthwatch are launching a new project to understand people’s experiences of mental health care from childhood to old age.
From the experiences people have shared with Healthwatch so far, key issues include:
People do not always get the help they need early enough when they start to develop mental health problems.
It can be difficult to access the right support, because of problems like long waiting times for an initial diagnosis.
Individuals don’t always receive continuous or consistent care when using mental health services, and the support provided is not always focussed on the issues that are most important to them.
Accessing specialist support in a crisis can be challenging.
Healthwatch need to to understand what support people want to manage their mental health in the future. Mental health problems are often hidden and can affect anyone, at any point in their lives – including new parents, children, teenagers, adults and older people.
Please share your views and experiences of Mental Health Services with us. Leave your feedback by clicking the button below.