Home 2018-03-16T15:07:51+00:00

Welcome to Healthwatch Central Bedfordshire

Find out how we can help you by watching this video

Our aim is to improve health and social care services in Central Bedfordshire.

HW-ItStartsWithYou_LogoTo do this we require up-to-date information about local doctors’ surgeries, hospitals, dentists, pharmacies, opticians, social care, emergency care and community based health teams. With this, we are able to inform, liaise, influence and, if necessary, challenge decisions and plans.

For all of this, we need your help!

Please help us by sharing your experiences of all or any of these services by clicking on the button below.

Tell us when things are going well and when they’re not, so we can do something about it.

Leave your feedback >

Join us for our 5th birthday celebrations

5th Birthday

We are celebrating our 5th Birthday on 1st April 2018. To kick start the celebrations we would like to invite you to attend our first ‘Just Ask’ event for 2018:

Date: Friday 23rd March 2018
Venue: Market Square, Biggleswade, SG18 8AQ
Time: 9.00 – 1.30pm

We will be handing out birthday cupcakes and balloons to the local community so please come along and join in the celebrations.

Sandy Youth Mental Wellbeing Project

Young PeopleIt has long been recognised that good mental health is key to maintaining children’s wellbeing and their ability to thrive and with the national focus on mental health, Healthwatch Central Bedfordshire has prioritised work in this area to inform and further strengthen the evidence from a local perspective.

We have worked in conjunction with Groundwork at Sandy Youth Club and Youth Action to produce a report on young people’s mental health  and wellbeing. The project included an element of interviewing peers and the results form the basis of this report.

From the responses given some powerful individual stories are highlighted with a clear demonstration that children and young people know about and experience mental health issues & that these can have a significant impact on their lives.

Click HERE to download the report.

Look out for our 2018 ‘Just Ask’ posters on a wall near you!

We have published the dates for the 2018 ‘Just Ask’ events. You should start to see these posters appearing in GP Surgeries, libraries and supermarkets. To check the dates and times, click here: Just Ask dates and venues 2018.

We look forward to seeing you over the coming months.

Would you like to share your experience of health & social care on film?

videoThe Bedfordshire, Luton & Milton Keynes (BLMK) Sustainability & Transformation Plan (STP) are seeking to film real life patient experiences. They would like to use these stories to inform their plans, to help develop services that meet the needs of a growing and diverse population, and transform health and social care across the BLMK area.

You can choose to be filmed or have your story told by an actor. Click HERE to find out more.

Take part in our Musculoskeletal (MSK) Survey

Circle MSK-surveyCircle MSK has invited Healthwatch Central Bedfordshire to conduct an independent patient experience survey of the MSK service delivered across Bedfordshire, to understand current service delivery from the patient’s perspective, with a focus on their current and/or previous experience including how they accessed the service.

Completing this short survey, and giving us your views on the type of service you have received/are receiving, will help Circle MSK to improve services and better meet patient expectations.

Click here to complete the survey – it will just take a couple of minutes!

The closing date has been extended to 31st March.


Have you used the NHS 111 service?

  • HWE Strategy

Healthwatch England launch their new strategy

22nd March 2018 |0 Comments

  • Hearing Loss

New Guide from Action on Hearing Loss

22nd March 2018 |0 Comments

  • Pharmacy opening

Pharmacy Easter Opening Hours

21st March 2018 |0 Comments

  • Have-your-say

Consultation on pharmacist independent prescribers

15th March 2018 |0 Comments

  • Hydration News

Drink Well – Hydration Project

14th March 2018 |0 Comments

  • Menatl Health Services

Help make mental health care better

6th March 2018 |0 Comments

  • NHS 70

NHS at 70: your memories and stories

14th February 2018 |0 Comments

Upcoming Events

Upcoming Events

  1. JUST ASK is coming to Biggleswade

    Friday, 23, March 2018 @ 9:00 am - 1:30 pm
  2. Recovery College

    Challenging Your Thoughts Workshop

    Monday, 26, March 2018 @ 10:00 am - 12:00 pm
Leave your feedback >

Recent Feedback

Spring house

Terrible service by some which is a shame as the majority of staff are good

Where do you live? (Town/City):
* Your overall rating Score:
Bedfordshire MSK Service

Having been referred into the service by my GP, I was seen by a clinician within a very reasonable amount of time and have now had a successful hip replacement!

Where do you live? (Town/City):
* Your overall rating Score:
West Street Surgery

It is a great shame the diabetic nurse has left after so many years of wonderful support and care. With no replacement in sight one can only wonder how patients will receive the care they need.

Where do you live? (Town/City):
* Your overall rating Score:
111 Service NHS

I called the 111 service after waking with a sharp and severe pain in my stomach. After a short series of questions with the operator I was told that a clinician would call me back to discuss my sympt

Where do you live? (Town/City):
Aspley Guise
* Your overall rating Score:
Houghton Regis Medical Centre

I transferred to this surgery as I was mislead to believe it was open weekends and late eves. This is not the case. I don’t work locally so if I don’t book the day off I can’t see my doctor. That’s if

Where do you live? (Town/City):
Houghton regis
* Your overall rating Score:
Ampthill Community Mental Health Team

Staff did not really listen and were more concerned with filling in their forms than creating a treatment / support plan that would actually help me. Staff also repeatedly cancelled appointments at th

Where do you live? (Town/City):
* Your overall rating Score:
Kingsbury Court Surgery

They have a stream of locums that don’t know you, have no time and do not read your case notes. I haven’t managed to get in and see my own Doctor for over a year . Getting appointments is really hard

Where do you live? (Town/City):
Houghton Regis
* Your overall rating Score:
Wheatfield Surgery

Never enough appointments, telephone consultations with the doctor you last seen, so you have to explain everything again to different dr.

Where do you live? (Town/City):
* Your overall rating Score: