Home 2018-02-15T09:43:07+00:00

Welcome to Healthwatch Central Bedfordshire

Find out how we can help you by watching this video

Our aim is to improve health and social care services in Central Bedfordshire.

HW-ItStartsWithYou_LogoTo do this we require up-to-date information about local doctors’ surgeries, hospitals, dentists, pharmacies, opticians, social care, emergency care and community based health teams. With this, we are able to inform, liaise, influence and, if necessary, challenge decisions and plans.

For all of this, we need your help!

Please help us by sharing your experiences of all or any of these services by clicking on the button below.

Tell us when things are going well and when they’re not, so we can do something about it.

Leave your feedback >

Read our Winter NewsletterWinter-Newsletter 2018-FP-web

Topics include:

  • Update on the proposed hospital merger
  • A touching thank you
  • Outreach planning for 2018
  • News from Healthwatch England on the 2018 projects

And much more…

Click HERE to download

‘JUST ASK’ 2017 Report

Just Ask Report 2017We have published our review of last year’s ‘JUST ASK’ project. As in previous years, Healthwatch Central Bedfordshire worked in close partnership with Central Bedfordshire Council (CBC), Aragon Housing Association and other key stakeholders, including third sector organisations and community social groups, to deliver the ‘Just Ask’ programme.

Read about where we visited, who we met and how the project has helped support local people.

Click HERE to download the report.

Would you like to share your experience of health & social care on film?

videoThe Bedfordshire, Luton & Milton Keynes (BLMK) Sustainability & Transformation Plan (STP) are seeking to film real life patient experiences. They would like to use these stories to inform their plans, to help develop services that meet the needs of a growing and diverse population, and transform health and social care across the BLMK area.

You can choose to be filmed or have your story told by an actor. Click HERE to find out more.

Take part in our Musculoskeletal (MSK) Survey

Circle MSK-surveyCircle MSK has invited Healthwatch Central Bedfordshire to conduct an independent patient experience survey of the MSK service delivered across Bedfordshire, to understand current service delivery from the patient’s perspective, with a focus on their current and/or previous experience including how they accessed the service.

Completing this short survey, and giving us your views on the type of service you have received/are receiving, will help Circle MSK to improve services and better meet patient expectations.

Click here to complete the survey – it will just take a couple of minutes!

Closing date: 16th February

Watch our new animation

We’ve created this short video to explain how your stories help us to influence decision makers when planning and delivering health and social care services.  It is just one minute long and is ideal for showing on display screens in public settings such as GP surgeries, Dental Practices & hospitals.

Please get in touch if you would like to display our video. Contact details are at the bottom of this page

Help make mental health care better

Menatl Health ServicesHealthwatch are launching a new project to understand people’s experiences of mental health care from childhood to old age.

From the experiences people have shared with Healthwatch so far, key issues include:

  • People do not always get the help they need early enough when they start to develop mental health problems.
  • It can be difficult to access the right support, because of problems like long waiting times for an initial diagnosis.
  • Individuals don’t always receive continuous or consistent care when using mental health services, and the support provided is not always focussed on the issues that are most important to them.
  • Accessing specialist support in a crisis can be challenging.

Healthwatch needs to understand what support people want to manage their mental health in the future. Mental health problems are often hidden and can affect anyone, at any point in their lives – including new parents, children, teenagers, adults and older people.

Please share your views and experiences of Mental Health Services with us. Leave your feedback by clicking the button below.


Recovery College Workshops

  • Care Quality Commision logo

CQC Inspection Report – Milton Keynes Hospital

16th February 2018 |0 Comments

  • BLMK-logo

Share your experience of health & social care on film

14th February 2018 |0 Comments

  • Mental Health

Mental Health Rehabilitation – Join a NICE commitee

14th February 2018 |0 Comments

  • Cars

Blue Badge Parking – Consultation on Eligibility

9th February 2018 |0 Comments

  • NHS 70

NHS at 70: your memories and stories

14th February 2018 |0 Comments

  • Minds2gether


9th February 2018 |0 Comments

Upcoming Events

Upcoming Events

  1. JUST ASK at your local library

    Saturday, 17, February 2018 @ 10:00 am - 12:00 pm
  2. Recovery College

    Co-production in Action Workshop

    Monday, 19, February 2018 @ 10:00 am - 12:30 pm
  3. Recovery College

    Anxiety Management Workshop

    Monday, 19, February 2018 @ 11:00 am - 3:00 pm
Leave your feedback >

Recent Feedback

Spring house

Terrible service by some which is a shame as the majority of staff are good

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Bedfordshire MSK Service

Having been referred into the service by my GP, I was seen by a clinician within a very reasonable amount of time and have now had a successful hip replacement!

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West Street Surgery

It is a great shame the diabetic nurse has left after so many years of wonderful support and care. With no replacement in sight one can only wonder how patients will receive the care they need.

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111 Service NHS

I called the 111 service after waking with a sharp and severe pain in my stomach. After a short series of questions with the operator I was told that a clinician would call me back to discuss my sympt

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Aspley Guise
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Houghton Regis Medical Centre

I transferred to this surgery as I was mislead to believe it was open weekends and late eves. This is not the case. I don’t work locally so if I don’t book the day off I can’t see my doctor. That’s if

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Houghton regis
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Ampthill Community Mental Health Team

Staff did not really listen and were more concerned with filling in their forms than creating a treatment / support plan that would actually help me. Staff also repeatedly cancelled appointments at th

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Kingsbury Court Surgery

They have a stream of locums that don’t know you, have no time and do not read your case notes. I haven’t managed to get in and see my own Doctor for over a year . Getting appointments is really hard

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Houghton Regis
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Wheatfield Surgery

Never enough appointments, telephone consultations with the doctor you last seen, so you have to explain everything again to different dr.

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