Find out how Healthwatch Central Bedfordshire can help you by watching this video

Our aim is to improve health and social care services in Central Bedfordshire.

HW-ItStartsWithYou_LogoTo do this we need your feedback about local GP surgeries, hospitals, dentists, pharmacies, opticians, social care, emergency care and community based health teams. With this, we are able to inform, liaise, influence and, if necessary, challenge decisions and plans.

For all of this, we need your help!

Please help us by sharing your experiences of all or any of these services by clicking on the button below.

Tell us when things are going well and when they’re not, so we can do something about it.

The King’s Fund has published a report on the future of patient voice, following the government’s announcement to abolish Healthwatch and transfer its functions into other parts of the system.

This report provides a timely and important reflection on what has been learned from the Healthwatch model and what needs to be considered as new arrangements are developed.

In summary, the key messages are:

  • Healthwatch’s independence has been fundamental to its credibility and its ability to raise concerns on behalf of patients and communities.
  • Its strong local relationships, particularly with seldom-heard groups, and its ability to gather rich qualitative insight have been significant strengths.
  • The “hub and spoke” model has enabled local intelligence to inform national policy and vice versa.
  • However, its impact has been constrained by limited statutory powers, meaning it has not always been able to ensure that issues identified lead to meaningful change.
  • Ongoing reductions and variation in funding, alongside commissioning arrangements, have contributed to inconsistency in capacity and impact across the network.

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Giving children and Young People a voice

Investing in Children Membership

Young Healthwatch Central Bedfordshire gains Investing in Children Membership Award

Young Healthwatch Central Bedfordshire (YHWCB) are delighted to gain this recognition from Investing in Children.

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Like to learn more about Young Healthwatch?

If you are under 25, why not consider becoming a member of Young Healthwatch Central Bedfordshire? Get in touch for more information.

YHW Digital Art by Daisy

YHW Digital Art by Daisy

Would you consider using your Community Pharmacy before contacting other services e.g. your GP, or NHS 111?

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Recent Feedback

Review for Flitwick Surgery
GP appointment

Promised they’d refer me to find out months later they never did

Where do you live? (Town/City):
Flitton
* Your Overall Rating
2

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Review for Child & Adolescent Mental Health Service (CAMHS)
North Beds CAMHS - Art Therapy

For a young person who is adopted, diagnosed autistic and has developmental trauma these sessions were very non neuro-affirming. This was primarily down to one practitioner in particular, whose approa

Where do you live? (Town/City):
Langford
* Your Overall Rating
2

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Review for CIRCLE MSK Services
MSK

Was referred for long standing back pain and curvature on the spine, the initial appointment has left me feeling extremely unheard and disheartened. The doctor I spoke to had clearly not read my notes

Where do you live? (Town/City):
Bedford
* Your Overall Rating
1

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Review for Dr Collins and Partners
Lower Stondon Surgery

I am increasingly impressed with the service we receive from Lower Stondon. Regular messages from the nurses, contact from the pharmacist and the ability to see a doctor to discuss concerns should the

Where do you live? (Town/City):
Lower Stondon
* Your Overall Rating
5

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Review for Ampthill Community Mental Health Team
Ampthill community mental health

This service is a complete joke. Letters and details about meds regularly written wrong, no empathy, no understanding , rude staff, rarely call when you phone them and never respond to email. Shamboli

Where do you live? (Town/City):
Ampthill
* Your Overall Rating
1

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Review for Biggleswade Community Mental Health Team
Bigglswade Community Mental Health Team

The terrible reviews are indeed true. I was referred here by my GP to this centre. The worst experience I have had with a Doctor. I sensed an aggressive interrogation, which has exacerbated the situat

Where do you live? (Town/City):
Biggleswade
* Your Overall Rating
1

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