Find out how Healthwatch Central Bedfordshire can help you by watching this video
Our aim is to improve health and social care services in Central Bedfordshire.
To do this we need your feedback about local GP surgeries, hospitals, dentists, pharmacies, opticians, social care, emergency care and community based health teams. With this, we are able to inform, liaise, influence and, if necessary, challenge decisions and plans.
For all of this, we need your help!
Please help us by sharing your experiences of all or any of these services by clicking on the button below.
Tell us when things are going well and when they’re not, so we can do something about it.
Festival for Older People 2024
The Festival for Older People was a huge success, with almost 400 visitors.
Many older people and their Carers, friends and colleagues, were able to visit all the stands, have their blood pressure taken and enjoy a hand massage, plus take part in the live entertainment. We have received many positive comments about the Festival.
Our video of the day shows what a popular and informative event the Festival for Older People is:
Many, many, thanks to those who visited and for your continuing support. We look forward to seeing you again next year! Please make a note in your diary – Friday 3rd October 2025.
Giving children and Young People a voice
Young Healthwatch Central Bedfordshire gains Investing in Children Membership Award
Young Healthwatch Central Bedfordshire (YHWCB) are delighted to gain this recognition from Investing in Children.
Like to learn more about Young Healthwatch?
If you are under 25, why not consider becoming a member of Young Healthwatch Central Bedfordshire? Get in touch for more information.
YHW Digital Art by Daisy
Recent Feedback
Comment has been removed from our website
Â
We have spoken to the ICB and NHS England have removed this statement above that you also posted on NHS reviews as explained below;
We believe the content broke our moderation rules, so we have removed it from the website.
Regards,
The NHS website ratings and reviews team
You were removed from the surgery listing at the request of the partners. The PCSE appear to have sent you the wrong letter-you have been advised to take it up with them.
Leave a Reply
I’ve never had any problems with the doctors who couldn’t do more for me always had the best results from this surgery the secretary’s are polite and very professional friendly and helpful to me
Leave a Reply
Been with them going around in circles for 20 years now. Currently battling them with PALS, social prescriber and got Voiceability involved.
They are simply inept and not fit for purpose. They don’
Serenity says: Hi, so finally and luckily I have been transferred to Biggleswade mental health team and under them now however I still worry for the patients sadly who are still under meadow lodge and aren’t getting the proper treatment because meadow lodge always goes with the easy option rather than go down the route that fits the individual.
They have proven that there is miscommunication between staff with the fact it took them a year to make a phone call (or was that there ineptness?) either way the team manager offered no apology or clarification she would look into it or fix the problem for others.
I honestly believe a formal investigation into how they run and treat patients is called for
Patrick Moore says: I’m really sorry to hear of your continued distress. The Team manager is awaiting a response from the other team regarding your request and will follow it up.
If in the meantime, you or your advocate wish to speak to the team manager to discuss further, please do contact her on 01525 758400
Thanks
Patrick Moore
(Service Manager)
Leave a Reply
Honestly, my mental health was better before I was sent here. You go to these people at rock bottom and vulnerable and they seem to make it their personal challenge to show you there’s a worse level o
Anon says: Awful experience here. I have to constantly chase and it is mentally draining.
Patrick Moore says: Hi,
I’m really sorry to hear that you found the appointment unhelpful. If you wish to discuss further, please call Martin Orr, Operational Manager, on 01767 224181, or you can contact me, Patrick Moore, Service Manager, 07785 998209
Leave a Reply
I have always been able to get an appointment at my GP surgery. The service is generally of a high standard.
Â
Bastian says: I went surgery for my appointment at 9.55 today unfortunately I was late 5 minutes due to heavy rain.The receptionist didn’t allow me to meet nurse and asked me to get appointment after waiting for 25 minutes. She was very slow as well trying to set up an online appointment to the point I had to tell her I will call the surgery to make an appointment my self. I am surprised as to why this type of unkind decision takes place. I guess they value their time over others.
Leave a Reply
Always had excellent service from my local pharmacy. The staff and the pharmacist are very good indeed.
Reply from NHS review –
Dear James Knight  
Thank you for taking the time to leave a review for Wheatfield Surgery  on the NHS website.
We are sorry to read about your experience.
Unfortunately, we are unable to publish your review due to one or more of the following:
You have stated your intention to make a formal complaint.
You have already made a formal complaint and it is still ongoing.
You have made a formal complaint regarding this experience, which is now resolved.
We deem your experience so serious, that we think this should be raised as a formal complaint so it can be fully investigated