Find out how Healthwatch Central Bedfordshire can help you by watching this video

Our aim is to improve health and social care services in Central Bedfordshire.

HW-ItStartsWithYou_LogoTo do this we need your feedback about local GP surgeries, hospitals, dentists, pharmacies, opticians, social care, emergency care and community based health teams. With this, we are able to inform, liaise, influence and, if necessary, challenge decisions and plans.

For all of this, we need your help!

Please help us by sharing your experiences of all or any of these services by clicking on the button below.

Tell us when things are going well and when they’re not, so we can do something about it.

Leave your feedback >

Virtual Festival for Older People poster

In the coming weeks we will be featuring interviews with key stakeholders from Central Bedfordshire Council (CBC), Bedfordshire Clinical Commissioning Group (BCCG) and East London Foundation Trust (ELFT).  

HWCB’s Chief Executive, Diana Blackmun, discusses the challenges faced by health and social care organisations during the Pandemic, asking how they have continued to deliver services to support local residents, including their plans for the future.

The first of these interviews is with Julie Ogley, Director of Social Care, Health and Housing, and Immediate Past President of Association of Directors of Adult Social Services (ADASS), Central Bedfordshire Council.

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Julie Ogley, Central Bedfordshire Council

The second of these interviews is with Tasha Newman, Assistant Director, Central Bedfordshire Mental Health and Pan Bedfordshire Early Intervention Services, East London NHS Foundation Trust

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Tasha Newman, East London NHS Foundation Trust (ELFT)

Our Summer Newsletter 

Read about the work we have been carrying out in the community.

Inside this issue we look at:

• The HWCB annual report
• How HWCB has helped during Lockdown
• Young Healthwatch’s High Sheriff Award
• What Young Healthwatch are doing
• How key stakeholders have faced recent challenges

And much more…

Download our Summer newsletter.

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Giving children and Young People a voice

Investing in Children Membership

Young Healthwatch Central Bedfordshire gains Investing in Children Membership Award

Young Healthwatch Central Bedfordshire (YHWCB) are delighted to gain this recognition from Investing in Children.

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Like to learn more about Young Healthwatch?

If you are under 25, why not consider becoming a member of Young Healthwatch Central Bedfordshire? Get in touch for more information.

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  1. Mid Beds Cancer Support Group

    Saturday, 3, October 2020 @ 11:00 am - 1:00 pm
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Recent Feedback

2/5
Beaumont Park Nursing and Residential Home

Relative placed there recently by CCG for respite care after hospitalisation. Recent CQC reports tell the tale – requires improvement, and we guess that that is still the position. There clearly are i

Where do you live? (Town/City):
Silsoe
* Your Overall Rating Score:
2
1/5
Flitwick Surgery

Can never get through and when you do there are never available appointments!!!! spent hours this morning!

Where do you live? (Town/City):
Flitwick
* Your Overall Rating Score:
1
5/5
Urgent Care Centre: Great Western Hospital

Needed to use A+E on a Sunday evening during our holiday.
My son was seen and operated on within 3 hours – and home by lunchtime following day.
Brilliant care – excellent team

Where do you live? (Town/City):
Shefford
* Your Overall Rating Score:
5
1/5
Vaccination (nasal flu)

Services are inaccessible and unable to vaccinate my school aged children as they don’t attend school (home educated). Makes you feel more ostracised than necessary in an already “out of the ordin

Where do you live? (Town/City):
Shefford
* Your Overall Rating Score:
1
1/5
Spring House

Not one person cares about making you better and no support is offered. Rude staff who tell you how you are feeling and that you just need to complete a work book. You don’t, and won’t, get any ac

Where do you live? (Town/City):
Potton
* Your Overall Rating Score:
1
5/5
London Road GP Practice

Iran, Mike and the Doctor today were professional and amazing giving me advice and guidance that has helped. I also need 111 last week and Dr Basil came out to see me what an exceptional service you a

Where do you live? (Town/City):
Shortstown bedford
* Your Overall Rating Score:
5
1/5
Whitbread Ward and Discharge Team

Normally I would not complain but this weekend i have formally done so. Last week 87 yo relative was discharged despite obvious mobility issues, couldn’t stand on own, couldn’t walk…sent home despit

Where do you live? (Town/City):
Kempston
* Your Overall Rating Score:
1
3/5
Phlebotomy

‘Bloods’ are now taken at North Wing and I believe that the arrangements there cause some concern. Staff have clearly put thought into social distancing, but the default position is queue outside and

Where do you live? (Town/City):
Sandy
* Your Overall Rating Score:
3