Find out how Healthwatch Central Bedfordshire can help you by watching this video

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Our aim is to improve health and social care services in Central Bedfordshire.

HW-ItStartsWithYou_LogoTo do this we need your feedback about local GP surgeries, hospitals, dentists, pharmacies, opticians, social care, emergency care and community based health teams. With this, we are able to inform, liaise, influence and, if necessary, challenge decisions and plans.

For all of this, we need your help!

Please help us by sharing your experiences of all or any of these services by clicking on the button below.

Tell us when things are going well and when they’re not, so we can do something about it.

Leave your feedback >

Join a focus group to help improve local health and social care service provision

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We want to engage with seldom heard communities, those people who face barriers when trying to access health and social care services, which includes the D/deaf community. The aim of the project is to improve service provision by highlighting health and social care challenges, issues and concerns, specifically raised by local residents who are seldom heard.

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Giving children and Young People a voice

Investing in Children Membership

Young Healthwatch Central Bedfordshire gains Investing in Children Membership Award

Young Healthwatch Central Bedfordshire (YHWCB) are delighted to gain this recognition from Investing in Children.

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Like to learn more about Young Healthwatch?

If you are under 25, why not consider becoming a member of Young Healthwatch Central Bedfordshire? Get in touch for more information.

YHW Digital Art by Daisy

YHW Digital Art by Daisy

share your views

Have you had a positive experience at your local GP surgery that you would like to tell us about?

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Upcoming Events

Upcoming Events

  1. Online session

    The First Steps to Supporting a Child with ASC

    Tuesday, 19, October 2021 @ 10:00 am - 12:30 pm
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Recent Feedback

Summary for Kingsbury Court Surgery
Average Score: 1.2 (5 ratings)
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Review for Kingsbury Court Surgery
1/5
Kingsbury court surgery

I sent this email to the surgery and they haven’t even bothered to respond:

Dear Ms X,

Could you please forward this to your practice manager. I was tempted to go straight to the CQC but will

Where do you live? (Town/City):
Dunstable
* Your Overall Rating
1
Summary for Flitwick Surgery
Average Score: 2 (4 ratings)
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Review for Flitwick Surgery
1/5
Flitwick Surgery

Cannot get through for an appointment. Ring 150 times and when you do get an answer there are NO appointments left. Need to sort this out please.

Where do you live? (Town/City):
Flitwick
* Your Overall Rating
1
Summary for Luton and Dunstable Hospital
Average Score: 3.59 (17 ratings)
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Review for Luton and Dunstable Hospital
5/5
Pre op

Excellent care – took my disabled son for a pre-operation appointment. Everyone was very organised and kind.
Excellent service.

Where do you live? (Town/City):
Shefford
* Your Overall Rating
5
Summary for Kingsbury Court
Average Score: 1 (1 ratings)
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Review for Kingsbury Court
1/5
Receptionist

Receptionist was so rude, I said I needed to speak to the GP urgently and she said, curtly, no. I said I’ll just call an ambulance then, to her reply “you do that then” and put the phone down. I’m

Where do you live? (Town/City):
Luton
* Your Overall Rating
1
Summary for Kingsbury Court Surgery
Average Score: 1.2 (5 ratings)
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Review for Kingsbury Court Surgery
1/5
Kingsbury Court

Receptionists are rude and unhelpful. I turned up to my appointment today only to find out that the Receptionist (who was rude to me on the phone) never made an appointment at all. They had to rebook

Where do you live? (Town/City):
Dunstable
* Your Overall Rating
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Summary for Salisbury House Surgery
Average Score: 3.75 (8 ratings)
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Review for Salisbury House Surgery
3/5
Salisbury House Surgery

Call this morning at 8am for Dr appt, having been told last week a nurse appt wasn’t suitable. Started off 7th in the queue, so obvs a lot of people hitting redial.

Got through, said I needed to se

Where do you live? (Town/City):
LB
* Your Overall Rating
3
337 reviews « 1 of 57 »