Find out how Healthwatch Central Bedfordshire can help you by watching this video

Our aim is to improve health and social care services in Central Bedfordshire.

HW-ItStartsWithYou_LogoTo do this we need your feedback about local GP surgeries, hospitals, dentists, pharmacies, opticians, social care, emergency care and community based health teams. With this, we are able to inform, liaise, influence and, if necessary, challenge decisions and plans.

For all of this, we need your help!

Please help us by sharing your experiences of all or any of these services by clicking on the button below.

Tell us when things are going well and when they’re not, so we can do something about it.

Leave your feedback >

Do You Use Community Health Services?

Since April 2018, Community Health Services across Bedfordshire have been delivered jointly by East London Foundation Trust (ELFT) and Cambridge Community Services (CSC).

Community Health Services cover ‘cradle-to-grave’ services that many of us take for granted. They provide a wide range of care, from supporting patients to manage their long-term conditions, to treating those who are seriously ill with complex conditions. Most community healthcare takes place in people’s homes. Teams of nurses and therapists co-ordinate care, working with other healthcare professionals.

Healthwatch Central Bedfordshire would like to hear about your experience of community health services; which service you accessed, promptness of service delivery and how you would rate your experience of the service.

ClipboardPlease take part in our short survey (this should take no longer than 5 minutes to complete) which closes at the end of November 2019, so please make sure your voice is heard. All responses will be anonymous.

Results of the survey will be shared with the providers and commissioners of Community Health Services, to ensure service improvement. Please click on the link to the survey below to take part:

If you would like to receive any further information or a hard copy of the survey, please contact Healthwatch Central Bedfordshire direct on 0300 303 8554 or by email to Alternatively, call the office on 0300 303 8554 and a member of staff will be happy to assist you to complete the survey.

Celebrating older people and the contribution they make to society

Festival for Older People 2019 - top banner

Watch our video covering the day

Some pictures from the event

Festival for Older People 2019 - lower banner
Now in it’s 7th year, Healthwatch Central Bedfordshire hosted the Full of Life Festival for Older People, in partnership with East London NHS Foundation Trust (ELFT), Grand Union Housing, Central Bedfordshire Council, Flitwick Town Council, Shefford Town Council, Campton and Chicksands Parish Council, Young Healthwatch Central Bedfordshire, and Grand Union’s residents group ROAR.

High Sheriff of Bedfordshire – Meryl Dolling opened this special event.

Thank you to everyone involved. So many amazing people and it was truly a fabulous day!

Tell us what you thought of the day –

Who’s up for it all again next year? 

share your views

Upcoming Events

Upcoming Events

  1. Creative Identities

    Tuesday, 5, November 2019 @ 3:30 pm - Tuesday, 10, December 2019 @ 4:30 pm
  2. Wellbeing Groups with the Recovery College

    Tuesday, 19, November 2019 @ 11:00 am - Tuesday, 17, December 2019 @ 12:30 pm
  3. Wellbeing Groups with the Recovery College

    Tuesday, 19, November 2019 @ 1:00 pm - Tuesday, 17, December 2019 @ 2:30 pm

About Young Healthwatch

Our Young Healthwatch volunteers have been busy working on a number of projects since they came together almost a year ago. They have also recently received appropriate ‘Enter & View’ training and are keen to put their learning into practice by visiting health and social care services such as hospital wards, surgeries and care homes. The young people will then be able to report their findings from their unique perspective.

If you would like a group of young Healthwatch volunteers to visit your service please contact

Period Poverty report

Paying for periods - front page

Young Healthwatch Central Bedfordshire have been involved with the ‘Red Box Project’ over the last 10 months.

The project is a community-based, not-for-profit initiative which aims to support young people through their periods by providing Red Boxes filled with free period products to local schools.

The ‘Red Box Project’ was set up in 2017 after its founders had read about ‘Period Poverty’ in the news. It’s aim was to stop any girl having to skip school because of their period. There are currently over 2,200 Red Boxes across the UK.

Young Healthwatch had two main aims: To attain a greater depth of knowledge about period poverty and to support a national campaign that sanitary wear should be provided free of charge in schools by the Government.

To download the report, please click here.

Like to learn more?

There is a lot more information on the Young Healthwatch website, including the great achievement of one of our volunteers who has secured a fantastic apprenticeship with Cancer Research UK.

If you are under 25, why not consider becoming a member of Young Healthwatch Central Bedfordshire? Get in touch for more information.

Leave your feedback >

Recent Feedback

Houghton Regis Medical Centre

Extremely useless staff in this surgery, from receptionists to doctors. The doctor I am registered with is doing consultations depending on his mood. I have thyroid disorder and one time he told me th

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Leighton Road Surgery

Appalling service, rude and unhelpful reception staff who patronise you, appointments nigh on impossible to get, what on earth has gone worng here, this surgery is a disgrace.

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111 Service

This service was amazing when my Mum was taken ill as the GP surgery had no appointments as usual. Mum was seen at Bedford hospital out of hours who where excellent.After 1 week i had to call 111 agai

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ELFT Mental Health Services, Bedfordshire & Luton

11 years and they are still trying to find a suitable therapist for my daughter. The last therapist she saw was a male therapist. My daughter was made to feel extremely uncomfortable when he started a

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Circle MSK physiotherapy

I self reffered to physio after a running injury (knee). After an initial phone call for triage, I was given a phone app with a variety of excercises. When these didn’t work, I was referred to a face-

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Leighton Buzzard
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Dr Cakebread and Partners

Can’t get appointment unless your on phone for 8am and wait til you get through. Then more than not they all gone and when ask for appointment in 3 weeks told they gone too. So I end up not botherin

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Biggleswade Community Mental Health Team

Pretty sure this is one of those places that don’t actually want to help – they’re just there to see if you’re going to kill yourself. If you have a plan, they say ok and cart you off somewhere.

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Dunstable community health team

Dispicabale service, been requesting support for my partner in a crisis and been pushed from pillar to post. No one willing to help, rude, inconsiderate, appoling service. What does it take to get hel

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