Find out how Healthwatch Central Bedfordshire can help you by watching this video

Our aim is to improve health and social care services in Central Bedfordshire.

HW-ItStartsWithYou_LogoTo do this we need your feedback about local GP surgeries, hospitals, dentists, pharmacies, opticians, social care, emergency care and community based health teams. With this, we are able to inform, liaise, influence and, if necessary, challenge decisions and plans.

For all of this, we need your help!

Please help us by sharing your experiences of all or any of these services by clicking on the button below.

Tell us when things are going well and when they’re not, so we can do something about it.

Leave your feedback >

Have your say on the future of the NHS in Central Bedfordshire today

The NHS in Central Bedfordshire is changing, and it needs your help.

The Government is investing an extra £20bn a year in the NHS as part of the NHS Long Term Plan.  Now you can help your local NHS invest in the right support by sharing your ideas with us.

Healthwatch Central Bedfordshire has launched ‘What Would you do?’ to gather feedback from the public on ways to improve local NHS services.

Your views matter.

Take part in our short survey and share your views about what would make health services in Central Bedfordshire better.

There is a large print format of the general survey here, and for the long-term condition survey.

There is an easy read format of the general survey here, and for the long-term condition survey.

We want to know the following:

  • How would you help people live healthier lives?
  • What would make health services better?
  • How would you make it easier for people to take control of their own health and wellbeing?
  • What would you do to make support better for people with long-term conditions?

Thank you very much for taking part in the survey, if you have any additional comments please talk to us at info@healthwatch-centralbedfordshire.org.uk or call 0300 303 8554 and speak to a member of the team.

Your views count – make sure you have your say.

To find out more about the NHS Long Term Plan, please read here

Living in rural areas: how does this affect your health care?

A quadriplegic man from Central Bedfordshire would like to see more joined up hospital appointments to help cut journeys down for those living in rural areas.

Michael Hyde has severe Multiple Sclerosis which resulted in him having both legs amputated and losing the use of his hands and arms.

In the last 12 months alone – he has had 23 separate hospital appointments, many of which he feels could have been reduced if tests and scans were offered on the same day.

69-year-old Michael said: “It would be nice to have one appointment rather than several appointments, so if I needed a scan, blood tests and a consultation I could have these all in the same day, rather than going backwards and forwards.

“But really on the whole I cannot fault the treatment I have received over the years – all the doctors and nurses have all done what they said they would do and I have had excellent care.”

What would you do to improve health services in Central Bedfordshire? Have your say and take part in the survey today:


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Recent Feedback

1/5
Leighton Road Surgery

I am in my eighties and blind/disabled with my wife as my sole carer. If she has a problem with her health she is unable to get an appointment BUT our greatest expense is on phone calls to the surgery

Where do you live? (Town/City):
Leighton Buzzard
* Your Overall Rating Score:
1
1/5
Biggleswade Community Mental Health Team

You only get told what they want you to hear, give you some medication supposed to make you feel okay and off you pop, but actually make people like us with mental health problems we need proper thera

Where do you live? (Town/City):
Biggleswade
* Your Overall Rating Score:
1
1/5
Leighton Road Surgery

I have serious health problems – strokes; heart conditions; cancer. You cannot get an appointment in Leighton Road Surgery and when you ring at 8 o’clock there are 19 in front of you, then they have

Where do you live? (Town/City):
Leighton Buzzard
* Your Overall Rating Score:
1
1/5
111 service

I spoke to Kim on 25/1 at 111 regarding an urgent prescription for tramadol my husband needed. He has recently had heart bypass surgery. I had put in urgent request at our surgery but only paracetamol

Where do you live? (Town/City):
Biggleswade
* Your Overall Rating Score:
1
1/5
Circle MSK

Nobody answers phones, once out of 100+ times I have got through. You are unable to access more than one treatment at a time – which goes against NICE guidelines for the treatment of my condition. My

Where do you live? (Town/City):
* Your Overall Rating Score:
1
1/5
Spring House

No point in accessing this service. Staff will be rude to you, will make it clear they are waiting for you to leave. Some staff will act kind and promise lots only to not deliver or have someone who h

Where do you live? (Town/City):
Shefford
* Your Overall Rating Score:
1
1/5
Luton and Dunstable Hospital

Arrived to the L & D hospital via ambulance with swollen mouth, tonsilits and UTI. Bloods stated highly septic within couple hours sent home on two different occasions. It had taken me many weeks

Where do you live? (Town/City):
Luton
* Your Overall Rating Score:
1
5/5
Leighton Road Surgery

The surgery has always provided excellent service to all of its patients. It has faced some difficult times over the past few months on social media and newspapers. This bad press borders on abuse dir

Where do you live? (Town/City):
Leighton Buzzard
* Your Overall Rating Score:
5