Not good. Don’t understand why any information regarding a person’s medical history is not updated. No real duty of care.
Comparison to other surgeries crap.
My daughter is going through a traumatic

Spent several days attempting to get an appointment (a monthly call with the doctor to review the regular medication). This morning I was on the phone line/ queue for over 2 hours. Initially, the auto

Call this morning at 8am for Dr appt, having been told last week a nurse appt wasn’t suitable. Started off 7th in the queue, so obvs a lot of people hitting redial.

Got through, said I needed to se

Attended the walk-in service for a persistent cough and was advised I could see the nurse instead of waiting for a Dr. Waited at most 30 minutes, probably less. Had a thorough examination and was pres

I waited around an hour to be seen for an appointment I had pre-booked. When I did see a doctor regarding abnormal test results, I was made to feel insignificant and as if I was causing fuss for no re

An appointment booking system that is not fit for purpose – cannot book appointments with doctors more than a few days ahead, which is no good for repeat appointments and for those of us who need to g