I sent this email to the surgery and they haven’t even bothered to respond:

Dear Ms X,

Could you please forward this to your practice manager. I was tempted to go straight to the CQC but will

Receptionists are rude and unhelpful. I turned up to my appointment today only to find out that the Receptionist (who was rude to me on the phone) never made an appointment at all. They had to rebook

On 08/09 my husband spoke to a someone at the surgery regarding a persistent cough. His Covid test was negative, so antibiotics were prescribed. He was asked which chemist he wanted his prescription s

Getting an appointment is ridiculously hard. The reception staff seem to think that nothing is an emergency and never allow appointments to be made and seem to think they know better than the patient.

They have a stream of locums that don’t know you, have no time and do not read your case notes. I haven’t managed to get in and see my own Doctor for over a year . Getting appointments is really hard