Cannot get through on phone for either repeat prescription or appt for blood tests -waited over hour and no answer!!!! Went on line -requested repeat prescription -had e mail confirming request – then

Very poor service. Not fit for purpose.

3 weeks waiting time to get a GP appointment. 3 – 6 weeks for blood to be taken. 4 – 6 weeks for a physio appointment.

It seems strange that the surgery is NHS funded by Bedfordshire Health Authority, so we do not have choice where we go – it has to be a Bedford hospital. So no longer patient choice or continuity of

Praise – immediate referral after MRI & Ultrasound to cancer services within 4 weeks. GP moved very swiftly.

Length of time I had to wait to get an appointment. Had to wait 2 weeks to see a nurse.