Dr Shergill – wonderfully thorough and a fantastic listener

My mother is 83. She needs regular blood tests for Bedford hospital. These used to be done at Flitwick surgery but they no longer do this. I take her to Bedford for this. My problem is the inconsisten

My husband has been trying to get an appointment for over a week. He phones in the morning at 08-30, by the time he gets through all the appointments are taken. This has happened three times. Despite

As an adult I can go online from 7.30am and book an appointment. Due to NHS rules I can’t book my child an appointment online, I have to wait till 8.30am when the phone line opens. The phone line is e

Needed a medication review for a repeat prescription. No GP appointment available to book online so phoned the surgery. Was directed to see the Clinical Pharmacist by the receptionist. Attended the ap

I had been having pains in my knee and was worried – I needed advice. The receptionist helped me to make the right choice of who I needed to see – a doctor. The GP asked me what I expected from the co