Review for Priory Gardens Surgery
Priory Gardens Surgery
Why Priory Gardens exist at all? Can't get GP appointment for months. Says always busy, when u actually there seems like u are alone, but no appointments available. For 4 times in a past 3 months had
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  • parveen hussain says:

    The new telephone service is a lot quicker to get answered and the staff are very helpful even if unable to give an appointment they have tried alternative ways to help me I am also impressed with the new Anima I have used twice and got such speedy efficient response. The doctors are excellent. My only request is it would be helpful if once a month a late night surgery was available to book in advance for working people

  • Diane says:

    I agree with this lady’s comment. Priory Gardens surgery was excellent prior to its move to the Hub. It is now an empty shell. Cannot get through to get an appointment if you get through told to ring back as none available for 2 weeks but you need to call back as will be released in 2 days! When you are there the waiting areas are empty. Sit and wait keep being cancelled if you are not on social media you wouldn’t know. Admin staff are good but are triaging at the front desk no privacy explaining symptoms. They are promoting PPG survey on Facebook but you can’t scan unless you see a poster. This could be an issue for Healthwatch response level too. I realise services are stretched but somehow we need to know if there is a difficulty recruiting GPs or flaw in their systems for accessing appointments

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