This surgery has some of the most unhelpful receptionists on Planet Earth. They just want to do the barest minimum and the only part of their policies they want to enforce is the part where you can’t
David Field says: Absolutely shocking regarding booking appointment. The Priory have now contracted Care Hub to receive calls and book appointments. States open from 8.00 am on web site tried calling at 8.00 am states open during office hours. Does not inform what the office hours are therefore not sure what time to ring. I am completely frustrated at an incompetent practice even when in house booking appointments were in place when I did get through was told all appointments gone ring back so therefore becomes a lottery. Paid into system only to be let down. Poor service not acceptable. Therefore will be taking this up with my MP.
Absolutely shocking regarding booking appointment. The Priory have now contracted Care Hub to receive calls and book appointments. States open from 8.00 am on web site tried calling at 8.00 am states open during office hours. Does not inform what the office hours are therefore not sure what time to ring. I am completely frustrated at an incompetent practice even when in house booking appointments were in place when I did get through was told all appointments gone ring back so therefore becomes a lottery. Paid into system only to be let down. Poor service not acceptable. Therefore will be taking this up with my MP.