I recently moved here and I don’t think they provide a good service. You call to see your Dr and you can never get an appointment. The front desk aren’t qualified to be telling me I don’t need a Docto
Mr C says: I’ve been here for 8 years and what was a good GP service has declined to an absolute mess. Last year I was diagnosed with a life threatening condition at A&E. The follow up/advice from the surgery was awful. They even turned me away as they couldn’t accept appointments as they only release a quota each day and its luck of the draw!! I now have to order medication on a monthly basis. The online app to do this fails consistently and I have to keep calling the surgery to reset the password/order my medication. Like everyone else, I wait up to 45 mins on hold having been told by the automated system that “You are 16 in the queue”!!!!!! Aaargh!!! The worst GP surgery I have ever encountered. Shameful
I’ve been here for 8 years and what was a good GP service has declined to an absolute mess. Last year I was diagnosed with a life threatening condition at A&E. The follow up/advice from the surgery was awful. They even turned me away as they couldn’t accept appointments as they only release a quota each day and its luck of the draw!! I now have to order medication on a monthly basis. The online app to do this fails consistently and I have to keep calling the surgery to reset the password/order my medication. Like everyone else, I wait up to 45 mins on hold having been told by the automated system that “You are 16 in the queue”!!!!!! Aaargh!!! The worst GP surgery I have ever encountered. Shameful