From childhood vaccinations to ailments in adulthood, medical records should serve as a detailed history of people’s health and wellbeing.

Medical professional giving a file to another

However, 23% of people we’ve polled reported issues with their NHS records. Most of these inaccuracies relate to names, birth dates or, medication.

The responsibility for correcting these errors often falls on patients or their families.

With plans to introduce a single patient record to the NHS, we look at what needs to be done to address “poor admin” and give patients more control over their medical history.

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