What is Enter & View?
Part of the local Healthwatch programme is to carry out Enter & View visits. Local Healthwatch representatives carry out these visits to health and social care services to find out how they are being run and make recommendations where there are areas for improvement.
The Health and Social Care Act allows local Healthwatch authorised representatives to observe service delivery and talk to service users, their families and carers on premises such as hospitals, residential homes, GP practices, dental surgeries, optometrists and pharmacies.
Enter & View visits can happen if people tell us there is a problem with a service but equally, they can occur when services have a good reputation – so we can learn about and share examples of what they do well from the perspective of people who experience the service first hand.
Use the download button to view a report.
Hospitals – Enter and View Reports
Bedford Hospital – visited July 2022
Hospices – Enter and View Reports
St John’s Hospice – visited August 2024
Mental Health Clinics – Enter and View Reports
Crombie House – visited on 13th June 2024
Care Homes – Enter and View Reports
Dukeminster Care Home – visited on 10th March 2026
Elm Lodge Nursing & Residential Home – visited on 3rd December 2025
Potton House Care Home – visited on 19th March 2024
Beaumont Park Care Home – visited on 30th August 2023
Orchid Lawns Care Home – visited on 12th April 2023
Chiltern View Care Home – visited on 13th December 2022
Swiss Cottage Care Home – visited on 17th August 2022
Orchid Lawns Care Home – visited on 10th April 2019
Ashton Lodge Care Home – visited on 24th January 2018
Swiss Cottage Care Home – visited on 19th July 2017
Village Green Care Home – visited on 24 May 2017
Woodside Care Home – visited on 6 September 2016
Village Green Care Home, Pre-opening report – visited on 1 March 2016
Roslyn House Care Home – visited on 6 May 2015
Westlands Care Home – visited on 28th April 2015
The Knolls Care Home – visited on 30 April 2015
Woodside Care Home – visited on 23 April 2015
The Birches Care Home – visited on 21 April 2015
Ridgeway Lodge Care Home – visited on 16 April 2015
The White House Nursing Home – visited on 19 March & 13 April 2015
New Meppershall Care Home – visited on 14 April 2015
Wren Park Nursing & Residential Home – visited on 10 April 2015
The Old Village School Nursing Home – visited on 8 April 2015
Swiss Cottage Care Home – visited on 1 April 2015
The Limes Care Home – visited on 26 March 2015
Tudor House Care Home – visited on 24 March 2015
Orchard Lodge Nursing Care Home – visited on 17 March 2015
Lady Spencer House Care Home – visited on 12 March 2015
Knoll House Care Home – visited on 10 March 2015
Friars Lodge Care Home – visited on 3 March 2015
Ferndale Residential Home – visited on 26 February 2015
Chase House Care Home – visited on 24 February 2015
Claremont House Care Home – visited on 19 February 2015
Carrington House Care Home – visited on 17 February 2015
Caddington Care Home – visited on 12 February 2015
Ashton Lodge Care Home – visited on 10 February 2015
Park House Nursing Care Centre – visited on 6 February 2015
Greenacres Care Home – visited on 5 February 2015
Allison House Care Home – visited on 4 February 2015
Abbotsbury Care Home – visited on 29 January 2015
Beaumont Park Care Home – visited on 28 January 2015
Sharnbrook Lodge Care Home – visited on 10 December 2014
Elm Lodge Care Home – visited on 5 December 2014
Taymer Nursing Home – visited on 1 October 2014
GP Surgeries – Enter and View Reports
Saffron Health Partnership, Biggleswade Health Centre – visited on 21st August 2025
Leighton Road Surgery – visited on 30th June 2025
Houghton Regis Medical Centre – visited on 16th January 2025
Wheatfield Surgery – visited on 21st November 2024
Oliver Street Surgery – visited on 24th October 2024
Larksfield & Arlesey Medical Partnership – visited on 10th October 2024
Priory Gardens Surgery – visited on 6th December 2023
Cranfield and Marston Surgery, Cranfield and Marston Moretaine – visited on 4th November 2022
Leighton Road Surgery – visited on 24th January 2019 and 9th July 2019
Cranfield and Marston Surgery, Cranfield and Marston Moretaine – visited on 25th June 2019
Kingsbury Court Surgery, Dunstable – visited on 30th May 2018
Toddington Medical Centre, Toddington – visited on 10th May 2018
Caddington Surgery, Caddington – visited on 2nd May 2018
Eastgate Surgery, Dunstable – visited on 23rd May 2018
Houghton Regis Medical Centre – visited on 16th May 2018
West Street Surgery, Dunstable – visited on 17th April 2018
Wheatfield Road, Luton – visited on 4th April 2018
Kirby Road Surgery, Dunstable – visited on 22nd June 2017
Priory Gardens Surgery – visited on 31 May 2017
The Surgery, Barton Le Clay – Dr S.P. Hughes and Partners – visited on 20 October 2016
Leighton Road Surgery, Leighton Buzzard – visited on 18 August 2016
Oliver Street Practice, Ampthill – visited on 28 January 2016
Greensands Medical Practice, Gamlingay – visited on 21 January 2016
The Health Centre, Gooseberry Hill, Luton – Dr Hughes and Partners – visited on 14 January 2016
Kings Road Surgery, Sandy – visited on 7 December 2015
Houghton Close Surgery, Ampthill – visited on 22 October 2015
Salisbury House Surgery, Leighton Buzzard – visited on 13 October 2015
Flitwick Surgery – visited on 7 October 2015
Asplands Medical Centre, Woburn Sands & Woburn Surgery – visited on 28 & 30 September 2015
Bassett Road Surgery, Leighton Buzzard – visited on 26 September 2015
Ivel Medical Centre, Biggleswade – visited on 20 August 2015
Lower Stondon Surgery. The Hawthorn Surgery. Dr Collins and Partners – visited on 13 August 2015
Greensands Medical Practice, Potton – visited on 6 August 2015
Arlesey Medical Centre – visited on 4 August 2015
Larksfield Surgery, Stotfold – visited on 29 July 2015
Sandy Health Centre – Dr-Kapur and Partners – visited on 15 July 2015
The Shefford Health Centre – Dr Cakebread and Partners – visited on 8 July 2015
Biggleswade Health Centre – Dr-Kirkhams – visited on 8 & 30 June 2015