Healthwatch Central Bedfordshire is acutely aware that front line staff are dedicated in their support for vulnerable people in care and nursing homes.

Adult social care

We wanted to hear about the good news stories, to celebrate the heroes of the sector who often go above and beyond in their daily work.

We wrote to all nursing and care homes across Central Bedfordshire asking how the current situation has affected them and how they are keeping the residents’ spirits up.

How has the workforce been affected by COVID-19?

  • The workforce has been affected as some members of staff have been required to shield or self-isolate themselves. The hard working managers are using their rota’s to ensure shifts are covered so that the residents continue to be well looked after.
  • It is fabulous to hear that local communities have made offers of support, including providing homemade bags for staff to put their uniforms in, post shift, so that they can empty straight into the washing machine, to reduce risk of contamination at home. There have also been donations of home-cooked food and groceries.

What creativity has arisen during the lockdown?

  • The use of technology has come to the forefront. Homes are using Skype and other video links to ensure residents are able to stay in touch with family and friends.
  • Some of our young volunteers thought it would be a good idea to reach out to care home residents by writing letters and becoming pen pals. Their letters were sent, via email, to a number of care homes across Central Bedfordshire who were happy to take part in this project.

    The Young Healthwatch volunteers are enjoying writing their letters, and it’s great when they get such wonderful replies. We are sure the pen pal friendships will continue to flourish and once this period of imposed restrictions is lifted, the young volunteers will visit in person.

We know this is only part of the Social Care workforce. If you are a Domiciliary Care Manager, tell us about your Homecare Heroes: