NHS England and NHS Improvement has launched the Access phase of the ‘Help Us, Help You’ campaign.

The campaign is to encourage the public to contact their GP if they are worried about a symptom
that could be cancer, encourage pregnant women to keep appointments and seek advice if they
are worried about their baby, encourage those already who are already being treated for a health
issue to keep their routine appointments and those experience mental health issues to access
NHS services and support.

The NHS has introduced a range of measures to ensure the safety of patients, including COVID secure wards, and the ‘Help Us, Help You’ campaign will help to reassure patients that they can
receive medical care safely.

Your NHS is here to see you, safely. Help Us, Help You.

Elective services

  • The NHS is still here for you. If you have a routine appointment, make sure you keep it,
    unless recommended otherwise by your doctor.
  • If you are told to go to hospital for a routine appointment, then the NHS has measures in
    place to make sure that it safe for you to do so.
  • No staff who have COVID-19 symptoms or come into contact with someone with
    symptoms are allowed to work in the hospital meaning the NHS can see you in a safe

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  • While the number of urgent cancer referrals is back up to 85% of pre-COVID levels, there
    are some people who may have worrying symptoms who are still not contacting their GP.
  • From the start of the pandemic to the end of August, more than 870,000 people were
    urgently referred and over 90% of them were subsequently seen by a specialist within two
    weeks. Cancer treatment levels were maintained at 85% of 2019 levels during the height
    of the pandemic– showing that the NHS is there for people when they need it.
  • If you’ve had unexplained blood that doesn’t come from an obvious injury (such as blood
    in your poo or pee), an unexplained lump, weight loss which feels significant to you or an
    unexplained pain that lasts three weeks or more, it could be a sign of cancer.
  • It’s probably nothing serious, but finding cancer early makes it more treatable, so just
    speak to your GP.
  • Your NHS is here to see you, safely.

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  • If you are pregnant, it is crucial that you still attend your antenatal appointments and
    continue to seek advice from your midwife or maternity team to ensure you have a safe
    and healthy pregnancy.
  • If you are worried about your health or the health of your unborn baby, please do not
    hesitate to contact your midwife or maternity team.
  • Women of a Black, Asian and Minority Ethnic background may be at higher risk of
    complications of coronavirus. Maternity services have been asked to take extra
    precautions to keep women at greatest risk safe and everyone should seek advice without
    delay if they are concerned about their or their baby’s health.
  • Midwives have worked hard to make sure you still have a personal and safe maternity
    experience during this time, but some services will need to adapt. This could mean having
    telephone or video consultations or attending your antenatal appointments in a different
    setting. Your midwife will have more details about what is happening in your area.
  • If you’re due to see your midwife, or something just doesn’t feel right, your NHS is here to
    see you, safely.

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