We all know how worrying it is when you or someone you know is ill. If you need medical advice fast calling NHS 111 can provide the vital expertise and comfort you need.

But how do you use this service if you are a deaf sign language user? The answer is the NHS 111 British Sign Language Video Relay Service.

The following video demonstrates the different methods of accessing the NHS 111 British Sign Language Service, via the Web and the InterpreterNow app: