Mental Health ServicesHealthwatch are launching a new project to understand people’s experiences of mental health care from childhood to old age.

From the experiences people have shared with Healthwatch so far, key issues include:

  • People do not always get the help they need early enough when they start to develop mental health problems.
  • It can be difficult to access the right support, because of problems like long waiting times for an initial diagnosis.
  • Individuals don’t always receive continuous or consistent care when using mental health services, and the support provided is not always focussed on the issues that are most important to them.
  • Accessing specialist support in a crisis can be challenging.

Healthwatch needs to understand what support people want to manage their mental health in the future. Mental health problems are often hidden and can affect anyone, at any point in their lives – including new parents, children, teenagers, adults and older people.

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